Sunny Home holds sensitive things — invoices, warranties, documents, photos. Here’s our plain-English promise on how we look after them.
Everything you send Sunny belongs to you. You can see all of it, download a complete copy any time, and delete any of it — a single item, or your whole home and account — whenever you like, for good.
Nothing in your home's memory is ever public. It's visible only to you and the people you choose to invite into your household — and within a shared home, you can keep any individual item private to just you. We never sell it, never share it, and never use it for advertising.
Sunny uses a commercial AI service that does not train its models on your information. Your documents and notes are only read for a moment to answer your request, then forgotten — they never become part of any AI model.
Your information lives in Sunny's own private, encrypted storage — not 'inside' an AI. The AI only ever sees a small slice of it, briefly, to answer you. We could change the AI behind the scenes and your data would never move.
One home's memory is never used to answer a question about another. Every request is locked to your home. Your files open only through your logged-in account, never a public link.
Most home tech is busy collecting data about your home. Sunny's whole purpose is to be the trusted memory of your home — so protecting it isn't a feature, it's the point.
Alarm codes, identity documents, safe combinations — the things you’d never jot in a note. The Vault is a separately PIN-locked space inside Sunny: its contents stay hidden everywhere else until you unlock them with your PIN, so even someone who reached your account can’t see them. It’s live now — set a Vault PIN any time from inside Sunny.
Questions about your privacy? Email hello@sunnyhome.com.au.